Contacting Customer Support

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I have been drinking a lot of this Talking Rain Sparkling Water we have at work. I like the Lime and the Tangerine flavors. But I look at the back of the bottle and it has 0% of everything no sugar, carbs, or sodium. But it has natural fruit extracts and oils. So thinking that fruit naturally has sugar I was pondering how that would be. So I sent off an e-mail to our lovely friends over at talking rain and a gentelman named Trevor took the time to explain the process in a timely fashion. I must say A+ for getting back to me in less then 2hrs.

Tristan,

Thank you for your interest in TalkingRain. The natural fruit essences
and oils do not include any actual juice from the fruit. It is kind of
like the process of making perfume. The fruits are soaked in a water
substance, and then that substance is used for the flavor. This gives
the product the flavor of the fruit without any calories from the juice.
If you have any other questions please let me know.

Trevor Williams

Customer Service
Marketing Assistant

Beverage Company
30520 SE 84th Street
P.O. Box 549
Preston, WA 98050

Office: (425) 222-4900 ex. 203
E-mail: twilliams@talkingrain.com
Fax: (425) 222-4901

So that was pretty cool. So Trevor at Talking Rain. Beer on Friday is On me. Come on down to Seattle from the lovely town of Preston. Which I believe is up in the Cascades a straight shot East on I-90.

Hope Everyone is having a good Tuesday.

If you have a hard question that needs to be asked. I will spare nothing to get the answer for you. Not even my pride. Kinda like that one time I sent an e-mail off to Brita Asking if it would make Urine Drinkable. I am sure that is a fairly common question for them though. After Waterworld we all begin to wonder what is the deal with that.

No Comments


  1. // Reply

    Nerd alert. I don’t know which is funnier–the fact that you emailed the Talking Rain people or the fact that they answered in less than two hours. Classic.


  2. // Reply

    Nerd alert. I don’t know which is funnier–the fact that you emailed the Talking Rain people or the fact that they answered in less than two hours. Classic.


  3. // Reply

    I take great offense to Junniper’s comments about me being a nerd. I was just doing my job. Thanks for the kudos!


  4. // Reply

    I take great offense to Junniper’s comments about me being a nerd. I was just doing my job. Thanks for the kudos!

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